10 questions to ask before you sign anything • Published July 2, 2026
Foundation repair is one of the biggest investments a homeowner can make — and one of the easiest to get wrong. DFW has dozens of foundation repair companies. Some are excellent. Some will sell you piers you don't need. Others will disappear the moment something goes wrong. Here are 10 questions that separate the pros from the pretenders.
This isn't just a checkbox — it protects you. If a worker gets hurt on your property and the company isn't insured, that's your liability. If the work fails and they're not bonded, you have no financial recourse. Ask for their license number and verify it with the Texas Department of Licensing and Regulation. A legitimate company will provide this without hesitation.
There are two main types in DFW: concrete pressed piers and steel piers. Concrete piers cost $350–$500 each; steel runs $500–$800. Neither is universally "better" — it depends on your soil, your home's weight, and the depth to stable soil (8–15 feet in most of DFW). A good company explains the tradeoff. A bad one only offers one option because that's all they sell. Ask: "Why this type for my situation?"
A lifetime warranty sounds great — until you read the fine print. Key questions: Does the warranty stay with the house or the homeowner? A transferable warranty (one that passes to the next owner when you sell) adds real value to your home. What exactly is covered? Piers only, or does it include labor, concrete work, and drainage? Is there an annual maintenance requirement to keep the warranty valid?
If a company gives you a pier count without taking measurements, walk away. Proper pier estimates require a manometer survey (elevation readings taken every few feet around your foundation). This tells them exactly how much each section has settled and how many piers are needed. The answer should be backed by data, not instinct. Beware of companies that quote an unusually high pier count — some oversell because they're paid per pier.
Many foundation repair companies are really just sales organizations that subcontract the physical work. That means the company you hired isn't the company doing the job — and if something goes wrong, they'll point fingers at each other. Look for a company with in-house crews who are trained, background-checked, and have experience on the exact type of repair you need.
Online reviews are a start, but they can be gamed. Ask for 3–5 references from recent jobs — ideally in your neighborhood or a similar home. Call them. Ask: Was the job completed on time? Were there any surprise costs? Would you hire them again? A company that can't produce recent references is either too new or has something to hide.
Most residential foundation repairs take 1–2 days once work begins. But scheduling can vary — especially during the rainy season when soil conditions make pier installation difficult. Ask for a specific window, not just "we'll fit you in." And ask what happens if weather or equipment delays push the job past the estimated completion date.
This is the question that catches contractors off guard — and that's exactly why you should ask it. Common exclusions: concrete or landscaping restoration after pier installation, permit fees, engineering reports, drainage corrections that may be identified during the job. A transparent company will list these upfront. If the quote seems suspiciously low, it's probably missing something.
Foundation repair is expensive — $5,000 to $15,000+ for a typical job. Many companies offer financing with 0% introductory rates for 12–24 months. Ask: What happens after the intro period? What's the APR? Are there prepayment penalties? IFR offers flexible financing options with clear terms — no surprises.
DFW soil is unique — highly expansive clay that behaves differently than soil in Houston, Austin, or San Antonio. A company that's been working in DFW for 20+ years has seen every soil condition, every foundation type, and every repair scenario the metroplex can throw at them. They know which neighborhoods have the worst soil. They know the permit requirements in every municipality. That local expertise matters.
Also read: How much does foundation repair cost in DFW? and try our free cost estimator. Serving Fort Worth, Dallas, and 27+ DFW cities.
IFR has served DFW since 2000. We use in-house crews, provide detailed manometer readings, and back every job with a lifetime transferable warranty. No pressure, no gimmicks.